Paul Cohen-Tannugi

Software Developer & Tech Support Specialist

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About Me

Paul Cohen Download Resume

Multilingual Support Specialist | Full Stack Developer | Le Wagon Graduate

Multilingual Support Specialist with 4+ years of experience in fast-paced technical environments at Fairphone, supporting users during high-stakes escalations and time-sensitive challenges. I translate complex technical problems into calm, actionable solutions with empathy and clarity, while building full-stack applications with Ruby on Rails, JavaScript, and modern web technologies.

I approach technology like cultivating a garden — nurturing each component while understanding how they grow together. Whether it’s Muse Assistant, a Chrome extension that helps support workflows flourish with AI, or Dealhuntr, a tool that helps users harvest savings on groceries, I focus on growing solutions that are both rooted in purpose and naturally intuitive.

My perspective is ecological: shaped by a multicultural lens that blends analytical precision with holistic thinking. Fluent in English, French, and Japanese, I aim to build tools that are not only effective, but intuitive — tools that quietly serve, and speak to the heart of real-world needs.

Ruby on Rails
JavaScript & React
PostgreSQL & REST APIs
Zendesk & CRM Platforms
Chrome Extensions & AI Tools
Process Automation
Troubleshooting & Support
Multilingual Support
Technical Documentation

Featured Projects

Fern Finance Dashboard
Fern Finance Transactions
Fern Finance Budget View
Fern Finance Smart Rules
Fern Finance Transaction List
Fern Finance Vendor Management

Fern Finance 🌿

Your financial growth companion. Fern adapts and evolves with your money habits, using AI to transform raw spending data into intelligent insights about your financial behavior. Watch your understanding flourish as automatic categorization and personalized analysis help you grow from reactive spending to intentional financial choices.

React TypeScript AI/ML Open Source
GitHub
Dealhuntr Logo
Dealhuntr Main View
Dealhuntr Store List
Dealhuntr Categories
Dealhuntr Favourites
Dealhuntr Shopping List

Dealhuntr

Personal grocery deal hunter that aggregates offers from various stores to help users save money on everyday essentials.

Ruby on Rails PostgreSQL Bootstrap JavaScript
Live Demo GitHub
WorkTree Main Interface
WorkTree Booking System
WorkTree Workspace View

WorkTree

Airbnb-style platform for listing and booking co-working spaces, featuring user authentication, booking management, and a clean front-end interface. Previously hosted on Heroku.

Ruby on Rails PostgreSQL Bootstrap JavaScript Devise (Auth) Heroku
GitHub
PsiSketch Logo
PsiSketch Main Interface
PsiSketch Drawing Interface
PsiSketch Session View
PsiSketch Features
PsiSketch Leaves Session
PsiSketch Ocean Session

PsiSketch

Mobile-first remote viewing practice application with guided drawing exercises, breathing techniques, and session tracking for exploring intuitive perception abilities.

React TypeScript Tailwind CSS Node.js PostgreSQL
GitHub
Muse Assistant Chrome Extension

Muse Assistant

Chrome extension that enhances Zendesk support workflows through AI-powered ticket analysis, providing support agents with automated summaries and field extraction.

Chrome Extension JavaScript OpenAI API Ollama
GitHub
FilmPicker Logo
FilmPicker Main Menu
FilmPicker Genre Selection
FilmPicker Movie Results
FilmPicker Movie Details

FilmPicker

CLI application for discovering movies based on genres with the ability to view details and save favorites using The Movie Database API.

Ruby TMDb API JSON CLI
GitHub

Let's Connect

Ready to bring your next project to life? I'd love to hear about your ideas and explore how we can work together.

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